Thousands of travellers experience flight delays, cancellations and missed connections every year. Yet many passengers are unaware that European Union regulations may entitle them to financial compensation.
Depending on the circumstances, eligible travellers can claim between €250 and €600.
How Much Compensation Could You Receive?
Under EU passenger-rights rules, compensation is generally calculated according to flight distance.
- €250: Flights of 1,500 kilometres or less.
- €400: Intra-EU flights over 1,500 kilometres and other qualifying flights between 1,500 and 3,500 kilometres.
- €600: Other qualifying longer flights.
These amounts are not automatic payments. Eligibility depends on the circumstances of the disruption.
What Happens If Your Flight Is Delayed?
Passengers arriving at their final destination at least three hours late may qualify for compensation if the disruption was within the airline’s responsibility.
Extraordinary circumstances, such as severe weather or certain air traffic control disruptions, may exempt airlines from paying financial compensation.
Nevertheless, passengers may still be entitled to assistance, including refreshments and accommodation when necessary.
What If Your Flight Is Cancelled?
When an airline cancels a qualifying flight, passengers generally have the right to choose between reimbursement and alternative transport arrangements.
Additional financial compensation may also apply, depending on how much notice was provided and whether suitable alternative flights were offered.
What About Flights to Corfu and Other Greek Islands?
EU passenger rights apply to flights departing from EU airports, including Corfu International Airport.
They can also apply to flights arriving in the EU from outside the bloc when operated by an EU airline.
For example, passengers experiencing major disruptions on eligible flights between Corfu and European cities may be entitled to assistance or compensation.
How Do You Claim Compensation?
Contact the operating airline directly and submit a written claim.
Keep your booking confirmation, boarding pass, flight details and receipts for any additional expenses.
If the airline refuses your claim and you believe the decision is incorrect, you can contact the relevant national enforcement authority.
The Bottom Line
Flight disruptions can ruin travel plans, but knowing your rights can make a major difference.
Before accepting a refusal or paying unexpected expenses yourself, check the official EU passenger-rights information to understand what assistance or compensation may be available.
Official source: Your Europe – Air Passenger Rights.
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